crexbd Terms and Conditions

1.1 Age Requirement

To register on the crexbd platform and participate in any betting or gaming activity, you must be at least 21 years old. We may request valid identification at any time to verify your age. Creating or using an account by a minor is strictly prohibited and subject to legal action.

1.2 Registration Prerequisites

When registering with crexbd, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide completely accurate and up-to-date personal information.
• Each person may hold only one account.
• You must fully agree to these Terms.
• You must not be a resident of any country or region where online betting is legally prohibited.

1.3 Registration Process

It is your responsibility to ensure that all information provided during registration is true, complete, and accurate. crexbd reserves the right to immediately close an account if false information is provided, and in such cases any balance may be forfeited.

3.1 Deposit Methods and Limits

crexbd currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount by any method is ৳200. The maximum deposit limit depends on the account tier and verification status.

• All deposits are processed in Bangladeshi Taka (BDT/৳).
• Deposit amounts are generally credited to the account instantly.
• Deposited funds must come only from the account holder's own bank or mobile banking account.
• Deposits through third parties are not permitted.

3.2 Withdrawal Methods and Limits

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 10 to 45 minutes. Withdrawals can only be made via the same method used for the deposit, and only to a verified account.

• KYC verification must be completed before making a withdrawal.
• Withdrawals may be restricted until active bonus wagering requirements are met.
• Withdrawals may be held for review in cases of suspected suspicious activity.
• Processing times for bank transfers may vary.

3.3 Transaction Verification

crexbd reserves the right to review any transaction for the purpose of fraud prevention and security. If additional documents are requested and not provided within the specified time, the transaction may be cancelled.

4.1 Welcome Bonus

New users will receive a 100% bonus up to ৳15,000 on their first deposit. The bonus applies only once and only to the first deposit. For example: depositing ৳1,000 gives you a ৳1,000 bonus, making your total balance ৳2,000. Depositing the maximum of ৳32,000 gives the maximum bonus of ৳15,000, making the total balance ৳47,000.

4.2 Wagering Terms

The wagering requirement for the welcome bonus is 25 times (25x) the bonus amount. This means that if you receive ৳1,000 as a bonus, you must place bets worth ৳25,000 before making a withdrawal. Withdrawal including the bonus is not possible until the wagering requirement is met.

• The period for meeting the wagering requirement is 30 days from the date the bonus is credited.
• Restrictions on using the bonus in certain games may apply.
• crexbd reserves the right to cancel a bonus if fraudulent activity is suspected.
• Bonuses may only be used for betting and gaming purposes.

4.3 Other Promotions

From time to time, crexbd offers various promotional offers. Each promotion will have its own terms and conditions that will be displayed when the offer is accepted. As part of the VIP program, weekly cashback is available at the Bronze, Silver, Gold, and Platinum tiers respectively.

5.1 General Betting Rules

All bets on crexbd are governed by the Fair Play principle. Once a bet is confirmed, it cannot be cancelled unless a technical error occurs. In the event of a technical error, crexbd reserves the right to void or modify the bet at its own discretion.

5.2 Cricket and Sports Betting

Odds in sports betting are variable and may change up until the start of an event. If a match is postponed or cancelled, crexbd's own policy will apply to the relevant bets and users will be informed in a timely manner. Betting on any cricket tournament including BPL, IPL, and T20 World Cup will be governed by the platform's existing rules.

5.3 Game Results and Disputes

All game results are determined by a certified Random Number Generator (RNG) that ensures fair play. If you have a dispute regarding any result, contact support via live chat or email within 48 hours. crexbd's final decision will be binding.

6.1 List of Strictly Prohibited Activities

The following activities are strictly prohibited on the crexbd platform:

• Using a fraudulent identity, false information, or forged documents.
• Creating or operating multiple accounts for the same person.
• Coordinated betting intended to exploit the bonus system ("bonus busting").
• Using any automated software, bots, or scripts.
• Sharing account details with other users or attempting to hack accounts.
• Illegal money laundering or suspicious financial activity.
• Exploiting any technical error or vulnerability in the platform.
• Betting using funds belonging to a third party.

6.2 Consequences of Prohibited Activities

If evidence is found of involvement in any of the prohibited activities listed above, crexbd reserves the right to take the following steps:

• Immediately suspend or permanently close the account.
• Forfeit any bonuses, winnings, and balance.
• Report to the relevant authorities.
• Take legal action.

7.1 Data Collection and Use

crexbd collects your personal information solely for the purposes of providing services, identity verification, processing financial transactions, and meeting legal obligations. Your information will never be sold to third parties.

7.2 Data Security

crexbd uses SSL encryption and advanced security technology to protect your personal and financial information. For more details, please read our Privacy Policy.

9.1 Service Availability

crexbd is committed to providing uninterrupted service at all times, however the service may be temporarily disrupted due to technical issues, maintenance, or other reasons. crexbd is not liable for any loss arising from such circumstances.

9.2 User Responsibility

You are fully responsible for participating in betting and gaming activities at your own discretion. crexbd is not responsible for financial losses. If any bet or game is affected by an internet connection issue or device problem, the platform will not be held responsible.

9.3 Third-Party Content

Various game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and others) are available on crexbd. The respective game provider is responsible for the quality and functionality of these games. crexbd acts only as the platform.

10.1 Amendment Policy

crexbd reserves the right to change, modify, or update these terms and conditions at any time. Users will be notified as early as possible in the case of significant changes. Continued use of the platform after an update will be considered as your acceptance of the new terms and conditions.

10.2 Notification

You will be informed of important changes to the terms and conditions via your registered email or through a pop-up notice at the time of login. The latest terms and conditions will always be available on this page.

11.1 Responsible Gaming Commitment

crexbd believes that gaming is a form of entertainment and should never be a cause of financial hardship. We encourage users to play responsibly and provide the following tools:

• The facility to set deposit limits.
• The facility to temporarily suspend your account.
• Self-Exclusion option.
• The facility to review betting history.

11.2 Support

If you or someone you know is experiencing a problem with gaming addiction, please contact our 24/7 support. To learn more, visit our Responsible Gaming page.

12.1 Contact Us

If you have any questions or disputes regarding these terms and conditions, please contact our support team:

• Live Chat: Support available in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]

We endeavour to respond to your enquiry as quickly as possible.

12.2 Related Pages

For more information, please visit our other policy pages:

• Privacy Policy — How your data is collected and used.
• Responsible Gaming — Guidelines for safe gaming.
• FAQ — Answers to common questions.
• About Us — Learn more about crexbd.